Responsible gambling
Responsible Gaming Features at Candyland Casino
Candyland Casino is committed to providing a safe and responsible gaming environment for all its players. We understand the importance of maintaining control over your betting habits and want to support you in achieving that goal.
Deposit Limits
- Set daily, weekly or monthly deposit limits to control how much you can bet
- Deposit limits will be enforced automatically once set
- Changes to deposit limits take effect immediately
Session Time-Out (Cool-Off)
- Temporary session pause available from 24 hours to 30 days
- Auto-logout after inactivity of up to 30 minutes
- Optional session reminders every hour
Self-Exclusion
- Temporary exclusion options: 7 days, 30 days, 3 months, 6 months, 1 year
- Permanent self-exclusion available (irreversible)
- All funds frozen during the exclusion period
- Exclusion applied across player account universally
Loss Limits
- Set maximum weekly/monthly loss ceilings to control your betting habits
- Account suspended once limit reached
- Winnings not counted against loss limits
Links to Support Organizations
- Internal Responsible Gaming section (candyland.casino/responsible-gaming)
- Helpful Links section available in-game
- Gambler's Anonymous (GA) – 24/7 helpline
- Gambling Therapy () – Free confidential counseling
Self-Exclusion Options
Please note that Candyland Casino does not integrate with GamStop, the UK's national self-exclusion scheme. This means that players from the UK cannot use their account to participate in GamStop.
Additional Support Resources
- National Problem Gambling Clinic – NHS referral pathway
- Betknowmore.com – UK-focused responsible gaming info
- SOS Joueurs – International French/multilingual support
If you or someone you know is struggling with problem gambling, please seek help immediately. We encourage all players to use the resources available and take control of their betting habits.
Please note that our Responsible Gaming features are not a substitute for professional help or counseling. If you need assistance, contact any of the support organizations listed above or consult local authorities.
Candyland Casino is committed to providing a safe gaming environment and encourages responsible behavior from all its players.